Professional Advisory Service Team
“Technical + Sales: Our technical engineers work closely with our project coordinators to provide professional consulting services to our customers. They gain an in-depth understanding of the customer’s needs, answer questions, solve technical problems, and customize comprehensive and reliable processing solutions.
Efficient and Flexible New Product Development
Starway adheres to the principle of “fast in, fast out”, completing new product development in as little as 3 days and realizing mass production in 2-3 weeks. Our factory covers an area of 7,000 square meters and is equipped with advanced processing equipment such as bending machines, laser cutting machines, punching machines, CNC lathes, CNC milling machines, and injection molding machines. In addition to advanced equipment, we have a strong team of experienced engineers and skilled workers, which provides solid support for efficient and flexible new product development.
Order System Guaranteed
To ensure smooth production of orders, we have established a comprehensive order process system. Before production, we hold a kick-off (KICK-OFF) meeting to ensure that all internal teams fully understand the technical requirements. During the production process, we standardize the operation of each workstation through work instruction sheets. Before shipment, the team develops a detailed quality checklist that covers all necessary checks to ensure that the quality of the product meets the customer’s requirements.
Open & Transparent Service
During the production process, we are always open and transparent, preparing and sharing weekly ALL-In reports with our customers to ensure that they are well informed of production progress, quality control, packaging details, and delivery status or any other questions or concerns. We believe that transparent communication is the foundation of a long-term, trusting relationship.